Frictionless LPR Camera FAQ
Our frictionless License Plate Recognition Camera system was created to provide a seamless parking experience.
How it works
When you enter a location that utilizes our Frictionless License Plate Recognition system, we log your license plate and time. If you already have an account with the vehicle plate on file, we'll send you a text message that your parking session has started.
If you do not have an account with us, simply scan the QR code in the facility to set up your account by entering and verifying your phone number, input your vehicle information and set up your default payment method.
Upon driving out of the parking facility, our system will charge your default payment method and text you a link for your receipt.
How do I start my parking session?
Once you drive into the parking lot / garage, we record your license plate. If you have registered previously with this vehicle, you will be sent a text message and automatically start your session.
If your vehicle is not registered in our system, you can scan the QR code in the lot / garage, register your phone number and claim your parking session from the available license plates.
When will I be charged for my parking?
Once you have registered and input your default payment method, we will charge your credit card on file when you exit the parking location. You will be sent a text message that your session has ended and you will be provided a link to your receipt.
Where can I find my receipt for parking?
After each parking session ends, we'll text you a link where you can view your parking receipt. You can also view your frictionless parking history in your account management at any time by visiting park.parkingmgt.com/account. When viewing a specific parking session in your history, you will have the option to send a receipt via email.
What if the vehicle I'm driving is a rental or fleet vehicle?
When you register the vehicle, you're given the option to specify if the vehicle is a rental or fleet vehicle. Once this option is selected, you will be able to select the date that you would like that specific vehicle removed from your user profile.
How do I validate my parking?
Some of our partners offer discounted or complimentary parking for their patrons. If the location has business offering validated parking, they will provide you with a QR code to scan or a validation code to input in your active parking session. Many of these validations give our guests a set amount of time or a specific discount on parking. You will be responsible for the remaining balance after the validation is applied.
I need to change or update my default payment method.
Under your account management, you can add additional payment methods and set which will be the default. We will always charge the default payment method on file. If you don't have an active parking session, you can always access your account by visiting park.parkingmgt.com/account.
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