Reservations

A guest has pre-purchased parking for the event. Let's get them checked into the lot!

Let's get started

• In the bottom right corner of the screen, select the green check in button

• The guest will present the QR code they received via email when they initially purchased their parking

• Scan the QR code on the guest device

• If valid, you'll see a green check and you will allow the guest into the lot

• if invalid, you'll see a red X and the appropriate error

  • "Error - Session not found" - The system could not find a valid reservation with that QR code

  • "Error - Incorrect Lot" - The system found a valid reservation but the guest is in the wrong lot. The error code will include the correct lot that the guest purchased the reservation for so you can direct them accordingly.

If the guest has not pre-purchased parking, you can sell parking directly from the parking manager app. Learn how in the next article.