Parking Manager App
  • Getting Started
  • Installing the App
  • Latest Updates
  • Valet Parking
    • Start Here
    • How it works
    • Guest Communication
    • Feature Overview
      • Automatic Checkout
      • Favorite Locations
      • Digital Tips
      • Guest Surveys
      • Payment Reminders
      • Late Checkout Charge
      • Oversized Surcharge
      • Payments
      • SMS Messaging
    • User Guides
      • Starting your Day
      • Manage the Session
        • Check In a Guest
        • Park a Vehicle
        • Re-Parking a Vehicle
        • Perform a VDS
        • Retrieve a Vehicle
        • Resend Claim Check
        • Sending a Receipt
        • Add Guest Information
      • Perform A Key Scrub
      • Start a Claim
  • Event Parking
    • User Guides
      • Managing The Event
        • Reservations
        • Sell Parking
  • Get Help
    • Troubleshooting
      • Updating Your App
      • Push Notifications
      • SMS Messaging
    • Known Bugs
    • Submit a ticket
      • Record Your Screen
    • Request a Feature
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  • Advanced Notifications & Sound
  • Ensure push notifications are enabled

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  2. Troubleshooting

Push Notifications

Learn how to turn on Advanced Notification Sounds and resolve common issues with receiving push notifications.

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Last updated 7 months ago

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Our platform will send push notifications to users when a guest requests their vehicle.

Advanced Notifications & Sound

Users can toggle Advanced Notifications on or off from the Parking Manager App. When enabled, the user's device will notify with an audible alert when a vehicle request is received and will continue every 30 seconds until the request is cleared.

The audible notifications require that the user's media volume is turned up.

Learn how to enable Advanced Notifications

  • Once logged into the app, navigate to your applicable location

  • Tap the menu shelf in the top right corner

  • Select Settings

  • Toggle on or off Notification Sounds

Ensure push notifications are enabled

When you first installed the application, a prompt to enable push notifications will be displayed. You will need allow notifications. If you did not allow them, you can modify this via your device settings.